Website and trial terms

1. About these terms

This website and the guided trial are provided by Registered company name: to be confirmed ("Redactics", "we", "us"), a company registered in Place of registration: to be confirmed under company number Company number: to be confirmed, with its registered office at Registered office address: to be confirmed. VAT number: VAT number, or confirmation the company is not VAT registered: to be confirmed. Contact: hello@redactics.co.uk.

These terms apply when you use this website, its guides, templates and calculators, or the guided trial. By using them you accept these terms. If you use them on behalf of an organisation, you confirm you are authorised to accept these terms for it, and "you" includes that organisation.

Our website and services are for organisations and the people who work for them, not for consumers. If the law nonetheless treats you as a consumer, nothing in these terms affects your statutory rights.

2. Customers, pilots and the managed service

A Redactics subscription, a pilot on real data and the Redactics Managed service are each provided under a separate written agreement and a data processing agreement. These terms do not apply to them. If a written agreement with your organisation conflicts with these terms, the written agreement applies.

3. Using the website

You may use this website to learn about Redactics and evaluate it for your organisation. You must not:

• use it in a way that breaks the law or infringes anyone's rights;
• introduce malware, or attempt to gain unauthorised access to the website, the trial, the application or the systems behind them;
• interfere with the website's operation, including through excessive automated requests, scraping or load that disrupts other visitors;
• submit forms with false details or someone else's details without their permission.

We may change, suspend or withdraw any part of the website at any time. We do not guarantee that it will always be available or free of errors.

4. Information on this website

• Not legal advice. Guides, checklists, templates and the SAR Method are general information about practice in the UK. They are not legal advice and do not replace advice about your circumstances.
• Estimates. Calculator results are planning estimates based on your inputs and the assumptions shown. They are not quotes or guarantees of savings.
• Pricing. Prices and plan descriptions on this website are indicative and are not an offer. The price and terms that apply are those in a written agreement or quotation.
• Product and security descriptions. We describe Redactics as it is at the date shown and update descriptions as it changes. Product screenshots use synthetic data. The status of each certification is shown in the Trust Centre.

We work to keep this information accurate and current, but we do not promise that it is complete or up to date.

5. The guided trial

• Who can use it. The trial is for people aged 18 or over evaluating Redactics for an organisation. Register with accurate details and a work email address.
• Your access. Trial access is personal to you. Keep your sign-in details confidential and tell us straight away at security@redactics.co.uk if you think someone else has used them.
• Synthetic data only. The trial contains a synthetic sample case. Do not upload personal data, confidential information or any real case material. If you do, we may delete it and suspend your access. A pilot is the way to use Redactics with real data.
• Evaluation only. Use the trial only to evaluate Redactics. Do not use it for real casework, resell or share access, copy or reverse engineer the software, or use it to build a competing product.
• No service commitment. The trial is free and provided without service levels or support commitments. We may change it, and we may suspend or end access at any time, including where we reasonably believe these terms have been broken.
• Deletion. Trial workspaces and their activity records are deleted 90 days after the trial ends.

6. Intellectual property

We or our licensors own the intellectual property in this website, the trial, the Redactics software, the Redactics name and mark, and the content we publish. Nothing in these terms transfers any of it to you.

You may:

• view, download and print website content for your organisation's own evaluation and internal reference;
• adapt and use our templates, checklists and the SAR Method within your organisation;
• quote short extracts, with attribution to Redactics and a link to the source.

You may not sell, republish or redistribute our content or templates, present them as your own, or use the Redactics name or mark without our written permission.

7. Feedback

If you send us ideas, suggestions or feedback about Redactics, we may use them to improve our products and services without obligation to you. We will not identify you or your organisation publicly without your permission.

8. Reporting security issues

If you believe you have found a vulnerability, report it to security@redactics.co.uk as described in the Trust Centre. When investigating in good faith, do not access, change or delete data that is not yours, degrade the service for others, or use social engineering or physical attacks, and give us reasonable time to fix an issue before disclosing it. We will not pursue researchers who follow these rules.

9. Links to other websites

Links to other websites are provided for convenience. We do not control those websites and are not responsible for their content or for any loss arising from your use of them.

10. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law.

Subject to that, the website, its content and the guided trial are provided free of charge and as they are. To the fullest extent the law allows, we exclude all implied conditions, warranties and terms, and we are not liable, whether in contract, tort (including negligence) or otherwise, for any loss of profit, revenue, business, goodwill, anticipated savings or data, or for any indirect or consequential loss, arising from your use of them or reliance on them.

Our total liability to you arising from the website and the guided trial is limited to £100.

11. Changes to these terms

We may update these terms, and will change the date at the top when we do. The version shown when you use the website or the trial applies to that use. Check this page from time to time.

12. General

• If any part of these terms is found to be unenforceable, the rest remains in effect.
• If we do not enforce a right straight away, we can still enforce it later.
• No one other than you and us has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.
• You may not transfer your rights under these terms. We may transfer ours to a successor to our business.

13. Governing law and disputes

These terms and any dispute or claim arising from them, including non-contractual disputes, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.