What we are learning about SARs.
Automatic redaction records detail about every page that manual processes never capture. With customers' agreement and in aggregate only, we publish what that shows as pilots complete.
Questions the pilots will answer.
The share of a SAR that is judgement
In the guided sample case, 48 of 1,428 relevant findings needed a person to decide. We are measuring the share across real pilots, by sector and request type, to replace the assumption in the calculators with an evidence base.
Where the time goes
Pilot participants record their baseline effort by stage. Early indications are that collection and first-pass reading dominate, and that review time is driven by third-party volume rather than by document count.
Third-party decisions in practice
Which reason templates are used most, how often consent is sought, and how consistent decisions are across reviewers. Published in aggregate only.
How much is handwritten
The proportion of scanned and handwritten material in social care, HR and health SARs, and the verification rate reviewers apply.
All research uses aggregated counts and durations. No case content or personal data is used.
Redact your first document set.
Try Redactics on a synthetic sample set, or talk to us about your documents.