Redaction for council case files.
Social care, housing and education files run to thousands of pages and name parents, siblings, foster carers and professionals throughout. Redactics redacts their details automatically, including in historic scanned notes, for your team to review.
Who appears in the documents.
- The requester, often a former child in care or a tenant, whose own information stays visible.
- Parents, siblings, foster carers and other family members in the same case notes.
- Social workers, teachers, health visitors and other professionals, with their contact details.
- Other service users and neighbours mentioned in housing and complaint records.
Upload. Review. Export.
- 1
Upload
Export from the social care or housing system and add email and drive material. Historic paper files and handwriting are read, and personal information is redacted as the documents process.
- 2
Review
Work through the redactions by page or by person, keep the requester's information visible and adjust safeguarding passages that need judgement.
- 3
Export
Download the redacted file with an audit trail, ready for your disclosure decision and the record behind it.
Person record
Daniel Okafor
Identifiers linked
HR case file
Mailbox export
OH-assessment-DO-Mar24.pdf
Payroll adjustments Q3.xlsx
Handwritten margin note
What changes.
- Thousands of pages in minutes
- A file that took weeks to redact by hand is processed in minutes and reviewed by your team the same week.
- Handwriting read and flagged
- Historic case notes become searchable, and low-confidence passages are marked for a closer look.
- Timescales you can evidence
- Processing time and review activity are recorded, so progress against the one-month timescale is on the record.
Running a pilot.
- Start with the trial: synthetic documents, no card, no resident data
- Once your account and processing controls are in place, choose a closed social care or housing request the team found difficult
- Process it in a UK Azure region and compare the redactions with the original handling
- Receive a short report and an indicative business case for your governance board
Relevant controls.
- UK Azure regions
- Procurement information pack available
- DPA and DPIA support
- Accessibility statement (WCAG 2.2 AA target)
Other solutions.
- Subject access requestsRedaction for the documents a SAR gathers: emails, files and case notes with other people's details throughout.
- HealthcareRedaction for health records, employment files and complaint correspondence, including scanned letters and handwritten notes.
- Regulated organisationsRedaction for complaint files, HR records and disputed correspondence where third-party details and the audit trail both matter.
Redact your first document set.
Try Redactics on a synthetic sample set, or talk to us about your documents.