Large case files, made manageable.
Council SARs are among the largest and most sensitive anywhere: children's and adult social care files spanning years, housing case histories, education records. Family members, professionals and other service users appear on almost every page. Redactics resolves those people, surfaces the third-party and safeguarding material, and records the reasoning behind each decision.
What your team is asked
- Which parts of a 3,000-page social care file are about the requester and which about siblings, parents or professionals?
- Have the handwritten case notes and scanned letters been read?
- Where are the safeguarding and serious harm considerations, and who decided them?
- Can we meet the one-month timescale, or evidence the extension?
How the case runs
- 1
Collect from case systems and mailboxes
Export from the social care or housing system, add email and drive material, and record the scope.
- 2
Extract, including scans and handwriting
Historic paper files and handwritten notes become searchable, with verification queued where confidence is low.
- 3
Resolve the family and the professionals
Each family member, foster carer, social worker and professional is a distinct person record with evidence.
- 4
Review with reasons
Third-party, safeguarding and serious harm judgements are recorded against each finding, using your reason templates.
- Cases
- /SAR-2026-0417
- /People
- /Daniel Okafor
People/Daniel Okafor
Person record
Daniel Okafor
Data subject. Confidence 98%.
1,963 mentions across 611 sources, from 5 identifiers.
Identifiers linked
5Daniel Okafor
HR case file
d.okafor@northgate-ht.example
Mailbox export
D. Okafor
OH-assessment-DO-Mar24.pdf
Employee NG-40217
Payroll adjustments Q3.xlsx
Dan
Handwritten margin note
Kept separate D Okafor Deliveries, 54% match. Appears only in supplier invoices. Different address and phone number from the requester.
What changes
- Third-party review as a queue
- Material about siblings, parents and professionals is grouped for decision rather than found page by page.
- Handwriting read and verified
- Historic case notes are searchable, and verification is recorded.
- Timescales evidenced
- Progress and due dates are visible, and complex-request extensions are justified with the record.
What a pilot looks like
- Choose a closed social care or housing SAR that the team found difficult
- Process it in your own tenant in a UK Azure region
- Review the resolved people and third-party findings with our team
- Receive a pilot report and an indicative business case for your governance board
Relevant controls
- UK Azure regions
- Procurement information pack available
- DPA and DPIA support
- Accessibility statement (WCAG 2.2 AA target)
Other solutions
- Subject Access RequestsDefensible SAR fulfilment from collection to disclosure, with the evidence trail built in.
- Data breach responseKnow whose data was involved and what it contained, with evidence, inside the notification window.
- HealthcareHigh-volume, high-sensitivity requests across clinical, HR and corporate records, with clinician judgement preserved.
- Regulated organisationsComplaint-driven and litigation-adjacent requests where privilege, third-party data and the audit trail all matter.
- Managed SAR serviceRedactics technology and a review team, handling the workload with you and within your governance.
Make SARs manageable.
Try Redactics yourself or talk to us about your current process.