Capacity when you need it.
Some teams want the outcome, not the tooling. Redactics Managed combines the platform with our review service: we collect, process and prepare the review, and either complete the review to your policy or hand over the items that need your judgement. Your DPO keeps the decision. You keep the record.
What your team is asked
- We have a backlog. Can someone clear it without us hiring?
- We receive a handful of requests a year. Is it worth learning a platform?
- Can we keep the disclosure decision in-house while outsourcing the searching?
- What does the audit trail look like when someone else did the work?
How the case runs
- 1
Agree the policy
Your reason templates, disclosure defaults and escalation rules are configured in your tenant.
- 2
We collect and process
Our team ingests, extracts and resolves the case and prepares the review queue.
- 3
Review to your policy
Our reviewers decide the clear-cut findings under your policy and escalate the judgement calls to your named decision-maker.
- 4
You approve and disclose
Your decision-maker approves the package. The audit trail shows every action, ours and yours.
- Cases
- /SAR-2026-0417
- /Audit trail
SAR-2026-0417/Audit trail
21 Aug 2026, 15:02
Decision recorded: Redact by A. Whitlock
F-1047 · Reason: third-party personal data (Sch 2 para 16)
21 Aug 2026, 14:36
Decision recorded: Disclose by A. Whitlock
F-0912 · Special category data about the requester
21 Aug 2026, 14:31
Source evidence opened by A. Whitlock
OH-assessment-DO-Mar24.pdf, page 2
20 Aug 2026, 11:15
Transcription verified by R. Mensah
Scanned letter, 14 Mar 2023 · handwriting checked against original
19 Aug 2026, 09:04
Person resolution complete by Redactics
23 people from 1,102 mentions · 1 ambiguous match flagged
18 Aug 2026, 17:22
Extraction complete by Redactics
8,868 items · 63 scans · 11 handwritten pages
18 Aug 2026, 16:40
Case created by J. Adeyemi
Scope: HR, line management and OH correspondence, 2019 to 2025
What changes
- Backlogs cleared
- Capacity when you need it, without recruiting for a peak.
- The decision stays with you
- Redactics Managed never makes the disclosure decision. Your named decision-maker does.
- The same record
- Every action by our team is in your audit trail, attributed and timestamped.
How a managed pilot works
- Send us one backlog case
- We process it in your own tenant and prepare the review
- Your decision-maker reviews the escalated items and approves the package
- Receive the pilot report and a proposal for ongoing managed support
Relevant controls
- Your tenant, your region, your retention
- Named reviewers under contract and vetting
- Every action attributed in your audit trail
- Clear processor terms in the DPA
Other solutions
- Subject Access RequestsDefensible SAR fulfilment from collection to disclosure, with the evidence trail built in.
- Data breach responseKnow whose data was involved and what it contained, with evidence, inside the notification window.
- HealthcareHigh-volume, high-sensitivity requests across clinical, HR and corporate records, with clinician judgement preserved.
- Local governmentSocial care, housing and education files that run to thousands of pages, with families, professionals and third parties throughout.
- Regulated organisationsComplaint-driven and litigation-adjacent requests where privilege, third-party data and the audit trail all matter.
Make SARs manageable.
Try Redactics yourself or talk to us about your current process.